Penguin Spa & Sauna
No Regrets Customer Satisfaction Guarantee
When choosing a spa company itís crucial to look at the long-term. Penguin Spa is committed to your complete satisfaction. Our staff will strive to meet this commitment and make your spa experience pleasurable.
We believe that PROMISES MADE should be PROMISES KEPT.
We are committed to your complete satisfaction and will respond as quickly as possible to your need when it occurs.
Warranty Service Protection
Penguin Spa will provide parts and technical labor to perform all warranty work on your Marquis Spa under the conditions set forth in the Consumers Protection Plan provided by Marquis Corp.
Trip Charge Protection
Penguin Spa will not add a trip charge/service fee on your Marquis Spa for repairs under the warranty as long as the spa resides within our service area (30 mile radius of Oconomowoc).
30 Day Money Back Guarantee
If within the first 30 days of delivery you are not satisfied with your new spa, Penguin Spa will refund the purchase price of the spa less a 10% restocking fee. Delivery charges, finance charges, construction, electrical, crane fees, water or any other costs incurred by the buyer are not included in any refund.
Deposits are 100% refundable for any reason at any time prior to delivery.
Upon delivery, Penguin Spa will educate you on spa operation and proper water care.